Hiy Baji's Privacy Policy — Your information is completely safe with us

Hiy Baji (hereinafter referred to as "we", "us", or "the platform") is one of Bangladesh's most trusted online gaming platforms, and we place the highest importance on your privacy. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we keep it secure.

By using the Hiy Baji website or app, creating an account, or accessing any of our services, you agree to this Privacy Policy. Please read it carefully.

Our Privacy Policy has been developed in accordance with international data protection standards. We believe your personal data belongs to you — and safeguarding it is our responsibility.

Hiy Baji collects various types of data, which can be divided into two main categories:

We only collect information that is strictly necessary to provide our services. Collecting excessive or unnecessary data goes against our policy.

Hiy Baji uses your data only for lawful and specific purposes. The full list is provided below:

• Account Management: To create, manage, and secure your account.
• Identity Verification: To verify your identity through the KYC process and prevent fraud.
• Financial Transactions: For processing deposits, withdrawals, and payments.
• Service Improvement: To analyze your usage patterns and improve the platform.
• Customer Service: To resolve your issues and provide support.
• Promotional Communications: To keep you informed about bonuses, offers, and updates (based on your consent).
• Legal Obligations: To comply with requirements from government or regulatory authorities.
• Fraud Prevention: To detect and prevent suspicious activity.

Hiy Baji never sells your personal information. However, in certain circumstances, it may be necessary to share information with trusted third parties:

• Payment Provider: To verify transactions with payment providers such as bKash, Nagad, and Rocket.
• Identity Verification Services: With regulated third parties to complete KYC verification.
• Technology Partners: With cloud and hosting service providers for platform operations.
• Legal Authorities: With law enforcement agencies in compliance with court orders or government directives.
• Fraud Prevention Agency: With industry bodies to prevent illegal activity.

In every case, third parties operate under a strict confidentiality agreement and are prohibited from using any received data for their own commercial purposes.

Hiy Baji follows the highest industry security standards to keep your data safe:

• SSL 256-Bit Encryption: All data transmissions are carried out through encrypted channels.
• Secure Servers: Our servers are hosted in internationally certified data centers with 24/7 monitoring.
• Two-Factor Authentication (2FA): You can add an extra layer of security to your account.
• Regular Security Audits: Third-party experts regularly audit our systems.
• Employee Training: Only authorized employees are granted access to specific data.

Data Retention Period: Your data is retained for as long as your account remains active. Even after account closure, certain data may be kept for up to 5 years to meet legal obligations.

Hiy Baji uses cookies on its website and app to make your browsing experience smoother. We use the following types of cookies:

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Analytics Cookies: To analyze site traffic and usage patterns. You may disable these.
• Functional Cookies: To remember your preferences (language, settings).
• Marketing Cookies: To show you relevant advertisements. Used only with your consent.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain features.

Hiy Baji gives you full control over your personal data. You have the following rights:

The Hiy Baji platform may occasionally contain references to third-party services. There are a few important things to be aware of in this regard:

• Third-party websites and services are governed by their own privacy policies.
• Hiy Baji is not responsible for the privacy policies or data collection practices of third-party services.
• Payment gateways (bKash, Nagad, etc.) process transactions within their own secure environments.
• Game providers operate under their own data processing policies.

We sign data protection agreements with all partners and regularly verify that they meet our privacy standards.

Hiy Baji strictly does not collect or process data from anyone under the age of 18. Our platform is intended solely for adults.

• Age verification is carried out at registration, and users under 18 are not permitted to open an account.
• Should any minor's information be found in our system, it will be deleted immediately.
• If parents have concerns, they can reach us at support@hiybaji.ws.

Hiy Baji reserves the right to update this Privacy Policy as needed. In the event of any changes:

• You will be notified via email or SMS before any significant changes are made.
• Any changes to this policy will be published on this page, and the "Last Updated" date will be revised accordingly.
• Continued use of the platform after any changes will be considered as your acceptance of the updated policy.

For any questions or concerns regarding this Privacy Policy, please contact our data protection team:

• Email: support@hiybaji.ws
• Live Chat: Live chat available from any page on the platform.
• Help Center: Our Help Center Visit.

We aim to respond to all privacy-related requests within 30 business days.